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Notice

In these Terms and Conditions we will use the term “user” which shall mean the person using our site, i.e. the student and “subscriber” being a person who has registered with us and has paid for our online tutoring service on behalf of the student. Please note that in some cases the subscriber and user may be one and the same person if they meet the conditions set out below.

Information about our website (www.AATutoring.com) along with the terms and conditions (Terms and Conditions) on which we supply our online tutoring service (“AA Tutoring”) are outlined here on this page.

These Terms and Conditions will apply to any Contract or Agreement on a commercial basis between us; AA Tutoring and the subscriber for the provision of our online tutoring service to you as a subscriber for the benefit of the user. Please ensure that you have read and understood these Terms and Conditions carefully before committing to subscribing with AA Tutoring.

Please note that before subscribing you will be asked to agree to these Terms and Conditions.

As a subscriber you be obliged to comply with these Terms and Conditions and ensure that the users that you have subscribed on behalf of also comply with these. If you or the user fails to comply with these Terms and Conditions, use of our online tutoring service may be terminated.

It is strongly recommended that you should print a copy of these Terms and Conditions or save them to your computer for future reference.

We reserve the right to amend these Terms and Conditions from time to time. Every time you wish to subscribe with AA Tutoring, please ensure that you have read and understood the Terms and Conditions which will apply at that time.

Transactions via our Website

Our Terms and Conditions will apply to any Contract or Agreement for the provision of our online tutoring service formed through our website. We will treat all information we receive from you with the strictest confidence and are dedicated in protecting the privacy of anyone using our website.

You may only subscribe for our online tutoring service from our website if you are at least 18 years old.

Contracts for the provision of our online tutoring service will apply under private and business use only and will not apply under academic use, such as but not limited to teaching in a classroom.

Contract

Once you have registered with AA Tutoring via the Register/Login page on our website, you will be asked to complete your payment via PayPal with a Credit/Debit card. You do not need an account with PayPal to pay by Credit/ Debit card. Once you have paid, you will receive an email receipt from PayPal confirming your payment. Once we receive confirmation from PayPal of your payment, the online tutoring service will start. This can take up to seven working days.

Please note that once you have paid you have agreed to the online tutoring service beginning within seven working days i.e. you have agreed to the online tutoring service beginning before the cooling-off period ends.

The Contract between us will commence on a commercial basis once the online tutoring service has started and will last for the minimum duration of the subscription period unless the user/subscriber renews their subscription which will also renew their Contract i.e. the Contract for a 6 month subscription will last for a minimum of 6 months etc.

The same terms of Contract will apply to users/subscribers who joined AA Tutoring via invitation.

Payment and Prices

The prices of subscription to our online tutoring service will be as quoted on our website but may change from time to time. We reserve the right to change our prices to reflect supply and demand. If however there is an error in quoted price on our website, we reserve the right not to accept your payment for our online tutoring service at the incorrect price.

You can only pay for our online tutoring service using a credit or debit card via PayPal.

Special offers, discounts and promotions offered are for a limited time only and we reserve the right to withdraw or amend them unannounced at anytime.

Internet Reliability or Technical Issues

Although AA Tutoring will make reasonable endeavours to provide high quality of service at all times, we are not an internet service provider or a technical support team. Therefore, AA Tutoring will not assume responsibility for any technical problem regarding an individual’s PC, computer equipment, mobile/mobile device or internet service provider.

We will take reasonable care to ensure that the website is fully functioning thus providing a high quality of service. However, we cannot guarantee that the site will consistently be free from delays, interruptions or errors of any kind.

AA Tutoring will not be liable if for any reason the website is unavailable at any time or for any period.

In the event that the website is broken into by an unauthorized party, AA Tutoring will not be held liable for any misuse of personal data or damage to computer/mobile devices.

Changes to our Website

AA Tutoring aims to provide accurate information on its website at all times. However, if AA Tutoring discovers or is informed of inaccurate or incorrect information, AA Tutoring may change the content at anytime and may suspend access to the website.

Furthermore, AA Tutoring aims to upload and update materials regularly, therefore some or all materials may change from time to time.

Copyright

The content on the AA Tutoring website are subject to strict copyright conditions. The content is for private use only.

All content on all pages of this website, inclusive of any tutorials, assessments, designs, drawings, renderings, pictures in whole or in part are protected against unauthorised reproduction or electronic transmission by copyright law. No content may be copied, reproduced, transmitted or stored in any form or by any method including but not limited to print, computer image, flash/ javascript component, video, streaming, and/or animation, for any commercial, teaching or academic purposes.

Thank you for your cooperation.

Disclaimer

AA Tutoring is an educational tool and therefore will not take responsibility for poor assessment/exam results or lack of use. Also AA Tutoring will not take responsibility for incorrect information, questions or answers, grammatical errors, numerical errors, syntax errors, typos etc or arrayals of bad form in the tutorials, assessments or any other content on all pages of the website. Should you encounter mistakes in either the tutorials and/or assessments or in any other content on all pages of the website contact the Administrator on Admin@AATutoring.com

Subscription Policy

It is the full responsibility of the person purchasing the subscription to purchase the appropriate/suitable subscription. AA Tutoring will NOT assume responsibility for inappropriate/unsuitable subscriptions purchased. Please refer to our Cancellations Policy for further details.

Accessing the Website and Online Tutoring Service

Access to our online tutoring service is strictly for private use only and may only be accessed by the registered subscriber/user. It is not to be accessed in any commercial or academic establishment, place of business, public place or through social networking/web conferencing where non-subscribers/users may have access to it. Such examples are but not limited to schools, colleges, classrooms, private/ group tuition sessions, skype, and social networking websites such as Facebook etc.

AA Tutoring reserves the right to terminate the online tutoring service of those subscribers/users that are in breach of these conditions.

If you choose or you are provided with a username and password as a means of accessing our online tutoring service, you must treat such information as confidential, and you must not disclose it to any third party. AA Tutoring reserves the right to terminate the online tutoring service of those subscribers/ users; if in our opinion those subscribers/users have failed to comply with any of these terms of use.

Contacting a Tutor

Contact with a tutor will only be established via the website. Subscribers/users may ask as many necessary Maths questions according to their subscribed course and based on the tutorials, tutorial questions or assessments but of an appropriate or reasonable amount. Replies to questions beyond subscribed course or beyond tutorials, tutorial questions and assessments will not be guaranteed. If a Tutor feels that a particular subscriber/user is asking inappropriate or unreasonable amounts of questions, then said Tutor is entitled to not reply said subscriber/user and report said subscriber/user to AA Tutoring.

Subscribers/users may only ask Maths questions to Tutors according to their subscribed course and must use appropriate language. Subscribers/users must not use any inappropriate or offensive/abusive language when contacting a Tutor. Such examples are but not limited to swearing, racism, anti-semitism, homophobic, pornographic etc. AA Tutoring reserves the right to terminate the online tutoring service of those subscribers/users; if in our opinion those subscribers/users have failed to comply with any of these conditions.

Inviting Friends to AA Tutoring

Users/subscribers who have successfully invited the minimum number of friends set by the website to AATutoring.com via the website will get to choose a product listed on the website.

Users/subscribers will only receive ONE product once they have invited the minimum number of friends per subscription.

This offer is only available once per user/subscriber i.e. once a user/subscriber invites the minimum number of friends and has received the product, they will not receive another product if they invite a further minimum number of friends.

If users/subscribers renew their subscription, they will not receive a product if they invite the minimum number of friends after their renewal if they have already received a product from AA Tutoring for inviting the minimum number of friends before their renewal.

The user/subscriber will receive the product once the minimum number of their friends have registered AND paid for a subscription.

The friends of the users/subscribers must remain a member for at least 3 months for them to be counted towards the offer.

If the friends decide to cancel their subscription prior to 3 months, AA Tutoring reserves the right to withdraw the offer.

Once the user/subscriber has selected their product, they cannot change their mind once the product has been dispatched.

Products may or may not be BRAND NEW.

Please Note: AA Tutoring reserves the right to change the minimum number of friends unannounced at anytime.

AA Tutoring is not an insurance provider and will not take responsibility for lost, stolen or damaged products after the user/subscriber has received the product. Therefore AA Tutoring will not issue a replacement for lost, stolen or damaged products.

It is the full responsibility of the user/subscriber alone to insure the product with the appropriate insurance policy once they have received the product if they so wish.

Once the user/subscriber receives the product, please retain the packaging and label in case the product develops a fault during the warranty period.

In the event that the product does develop a fault during the warranty period, it is the responsibility of the user/subscriber to contact the company who dispatched the product direct via their website to arrange a replacement of the product. AA Tutoring will not issue a replacement of the product if the product develops a fault during or after the warranty period ends.

AA Tutoring will not take responsibility for undelivered/lost, stolen or damaged products caused by the postal service and therefore will not issue a replacement if said circumstances occur. Again, it is the responsibility of the user/subscriber to take their complaint to either the postal service responsible for the delivery or the company responsible for the dispatch of the product.

It is the responsibility of the user/subscriber to enter the correct name and address for the dispatch of the product. AA Tutoring will NOT be held responsible for dispatching the product at an address that was entered by mistake or without the permission or knowledge of the user/subscriber (please refer to ‘Accessing the Website and Online Tutoring Service’, Paragraph 3 in these Terms and Conditions). Therefore, AA Tutoring will not issue a replacement if such circumstances occur.

Products will be dispatched within the UK Mainland and Northern Ireland ONLY.

Cancellations Policy

Please Note: Once the Contract begins i.e. the online tutoring service has started, users/subscribers will not be able to cancel their Contract (Distance Selling Regulations 2000). If the user/subscriber insists on cancelling their subscription (i.e. close their account) with AA Tutoring, they will not be able to claim a refund upon cancellation.

AA Tutoring will not assume responsibility for lack of use and/or unsuitability on any part of the website and therefore will not issue a refund upon cancellation due to lack of use and/or unsuitability if users/subscribers insist on cancelling their subscription (i.e. close their account) with AA Tutoring.

If the subscriber/user doesn't make the grade required to gain entry into the Intermediate 2/Higher course at their school or college, drops out or fails the NAB assessments at their school or college or for any other reason thus is incapable of continuing with the Intermediate 2/Higher course at their school/college, they will not be able claim a refund upon cancellation if they insist on cancelling their subscription (i.e. close their account) with AA Tutoring.

If you have any questions or queries, please don't hesitate to get in touch with us at CustomerService@AATutoring.com.

For general enquires about our services please contact our Sales Team at Info@AATutoring.com.

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